I don't like Wal-Mart's treatment of their employees. Does this mean I can gather all my friends that agree with me and assemble in the parking lot, informing people as they walk by of my beliefs?
Your question is an interesting one, but I think the comparison with the Predictor situation is weak. Society at large is governed by law, and the police maintain order. That's out there. In "here," there are no police, so to speak. Predictor does have authority do ban members on their own. But that's not the question! The question at the heart of all this is whether they were RIGHT in doing so, not if they HAD the right. CAN they? Sure - that's just a technical issue. SHOULD THEY HAVE? That's an entirely separate question - and my answer would be "no." Again, nothing happened to me personally. I'm just advocating for those I think got the shaft in this whole situation. As I understand it (and please, Terve, don't start in about evidence again), at first the inquiries about the situation were relatively polite, and they were responded to with a very heavy hand. If that's all a big lie, and they were in fact being malicious, then we have a whole different story. But multiple people are saying the same thing - that their rather benign inquiries were trampled underfoot by DLB, and they were banned.
Okay, so let me put it to you this way, using the Wal-Mart example. If you went to the customer service desk, asked for the manager, and asked them a few non-threatening, benign questions about their hiring practices, employment policies and benefits packages, and in return the manager kicked you out of the store and banned you from ever shopping there again, how would you feel? COULD she physically do that, via support (in the real world) from the police? Sure, probably. SHOULD she? I can't believe that you'd say "yes" to that, if it happened to you personally. I think most people, in that position, would start making calls to Wal-Mart corporate, their friends and the media to expose the injustice. Maybe even call for a boycott. Is this sounding at all like the Predictor situation? To me it's quite parallel.
Now, if you were to go into Wal-Mart and start shouting obscenities and throwing merchandise around (i.e., intentionally disrupting the flow of business), then yes, you're going to get tossed and probably receive an injunction which would keep you off the premises. That's a totally different situation.
So, my question is, (1) what exactly was asked of DLB that caused the bannings and (2) what was the intent of those asking questions? If you're talking about questioning Wal-Mart's employment practices, then I think the intent is pure and admirable (and this goes on all the time in the US). And if the requests about the whole Wate credit situation were to help expose an unfair/unjust situation that was going on inside Predictor, then again I support that 100%. Did anyone try to crash their server? Did anyone hack into their system, as Predictor claims? I can't say 100% that that didn't happen, but I highly doubt that there were multiple people involved in that kind of thing here, if it happened at all (which I also doubt). If Terve wants to talk about evidence, then let Predictor show its evidence of "attacks" against it. THAT would justify the bannings against ONLY those that precipitated the attacks. But if we're just talking about people asking questions about what seems to be a dubious decision made by Predictor, then isn't this all kind of silly and totally out of hand on Predictor's part? Couldn't they just have explained themselves, deleted Wate's account and disposed of his credit? This sounds so much like a corporate cover-up (and no, I'm not going conspiracy theory here). I'm just saying that it's so much easier to admit a mistake before it gets out of hand than to start squashing any who speak out against you. Really, what Predictor has now is a PR and credibility problem, and that's their own fault. If it had all been brought out in the open at the start, none of this would have happened, and we wouldn't STILL be talking about it.
So what does Predictor expect when it acts in this way? Acquiescence? Actually, I think what they expected was silence, via the bannings. But the plan has backfired and spread to other forums, and here we are, on the verge of an organized protest and potential boycott.
If I have a suggestion for Predictor, it is this: issue a mea culpa, restore the deleted accounts, restore the rightfully earned credit, undo the improperly assigned credit, and work to rebuild your image. Because just like a corporate scandal, this isn't going away until the issue at the heart of this whole matter is addressed. Until then, those wronged have nothing to do but stand up for themselves and punish Predictor for its handling of the issue via peaceful and organized means. This seems an obvious case of mishandled authority, and history has shown time and again that you just can't do that and get away with it forever. Predictor has, in my opinion, gotten more than it bargained for when it started deleting accounts. So come clean already, and maybe we can all move on to a more constructive issue, like the science behind the research maybe, which is what I think most of us are here for.