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Index :: News :: 2008-09-19: BOINCstats - Unexpected downtime (357493)


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[BOINCstats] Willy
 
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BAM!ID: 1
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2008-09-19 19:03:47

Comments on the following newsitem
The webserver was disconnected from the network by accident by the datacenter staff making it unaccesible to the outside world. I only noticed this after an hour or so, at which point I first did some checks, then decided to reboot the server (via remote APC). This didn't solve the problem so I made a call to the datacenter where the problem was found.

The forced reboot corrupted the user database, therefor after the reboot nobody could log in. The database was repaired without dataloss.
http://boincstats.com/page/project_news.php?pr=bs#357493
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
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2008-09-19 19:05:01

It never stops with one problem. After the unexpected downtime one problem caused the next one. The daily failed to start because an incremental update was still running. The daily started 3 hours too late.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Urban
BAM!ID: 4102
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2008-09-22 05:08:26

Hi there,

I face since then that three host's are not anymore able to contact the BAM!

22.09.2008 07:05:50||Contacting account manager at http://bam.boincstats.com/
22.09.2008 07:05:51||Account manager: Unable to add host to BAM!. Please try again later.
22.09.2008 07:05:51||Account manager error: 0 Unable to add host to BAM!. Please try again later.

The Host ID's are 5851, 86185 & 57932

Please have a look what's going wrong since the DB restart.

Thanks Urban
S@NL - FilmFreak
 
BAM!ID: 3062
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2008-09-22 07:30:27

Please remove the hosts from your hosts list in BAM! and try to reattach them.
Racoon: Take your bike and leave the car, going straight to Erics bar.
http://weezepoel.tk
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9461
Credits: 353,172,950
World-rank: 5,064

2008-09-22 07:41:49

This is not a support forum/thread. Please use the appropriate forum.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
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