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alanatswbell
  Donator
BAM!ID: 602
Joined: 2006-05-22
Posts: 7
Credits: 146,710,088
World-rank: 8,872

2006-05-31 15:14:30

Has anyone successfully changed your BAM account email address. I have tried and it is not working for me.

I did however successfully change the password on my BAM account.

alanatswbell
  Donator
BAM!ID: 602
Joined: 2006-05-22
Posts: 7
Credits: 146,710,088
World-rank: 8,872

2006-06-14 14:04:58

Has anyone successfully changed your BAM account email address. I have tried and it is not working for me.

I did however successfully change the password on my BAM account.




Today I was able to successfully change the E-Mail address. Hurrah!
venox7
BAM!ID: 502
Joined: 2006-05-21
Posts: 41
Credits: 278,166,024
World-rank: 5,780

2006-08-01 09:34:07

Hi,

I changed my email address through BAM about a week ago, and then all hell broke loose!

My stats are completely ruined. (Check it out username: venox7). Negative numbers, no credit for the day, credit dropped from 425000 to 4000! etc...

I tried renewing my cpid about 2 days ago, but no luck yet.

Will this eventually come right by iteself?

Thanks!

V7
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
World-rank: 4,884

2006-08-01 09:39:54

It will, after all projects have lined up again with the new CPID.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
venox7
BAM!ID: 502
Joined: 2006-05-21
Posts: 41
Credits: 278,166,024
World-rank: 5,780

2006-08-04 04:29:36

It will, after all projects have lined up again with the new CPID.


Thanks Willy.

How long does it usually take? It's now been 4 days, and still only 4000 of the 430000 credits are shown in my stats.

When I look at individual projects the totals look ok, but the combined is a different story.

Cheers,

V7
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
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2006-08-04 04:52:24

Your credit is being transferred to a new CPID. You should clear your CPID in BAM! so it detects your new CPID.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Hexacom
 
BAM!ID: 538
Joined: 2006-05-21
Posts: 8
Credits: 5,130,485
World-rank: 84,740

2006-08-12 18:49:32

I succesfully changed my email last week and almost all project changed there email. except predictor, wcg and hashclash. but i changed it manually now.
All my account are lined up on a new cpid except bbc climate and wcg but they never have aligned with my account. But now my bam account says that i dont have credits anymore. i tried to renew my cpid but it wont work. Somebody has a sugestion what i can do more.
venox7
BAM!ID: 502
Joined: 2006-05-21
Posts: 41
Credits: 278,166,024
World-rank: 5,780

2006-08-12 19:07:00

My account is still not showing correct stats after 2-3 weeks of waiting for it to sort out the cpid. Went from 430 000 to 4100 credits after email change, newed cpid, still not correct. Then manually changed emails not updated, and now NOTHING!

"User CPID doesn't exist in BOINC combined stats or doesn't have any credit."

All my projects have the same cpid's when checked on the projects' websites, but that cpid differs from the one reported by BAM...?

Shall I try to renew cpid again? Is there a bug with BAM not picking up the new cpid?

Later..

V7
Hexacom
 
BAM!ID: 538
Joined: 2006-05-21
Posts: 8
Credits: 5,130,485
World-rank: 84,740

2006-08-12 19:08:35

I've got the same line

"User CPID doesn't exist in BOINC combined stats or doesn't have any credit."

Hexacom : De vroegere KMO divisie van CSS Telecom en QCOM
venox7
BAM!ID: 502
Joined: 2006-05-21
Posts: 41
Credits: 278,166,024
World-rank: 5,780

2006-08-12 19:18:22
last modified: 2006-08-12 19:18:57

I tried to delete my account, then re-register, but account is not deleted. (Another bug?)

When I search for user venox7, and then select combined stats, everything shows up perfectly, only thing is, there isn't any history. In other words, a new user was created along with the new cpid. Is this normal? It also shows my max credits per day as 375 000.. I can crunch about 1000 per day, so this must be the "signup" figure..

Looks to me like a cpid cross pollination or something..
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
World-rank: 4,884

2006-08-12 19:27:01

I tried to delete my account, then re-register, but account is not deleted. (Another bug?)

Might be, I'm reluctant to test it on my account. Anyway, not finding your correct CPID was indeed a bug (introduced with the option to disable the AMS functions).

When I search for user venox7, and then select combined stats, everything shows up perfectly, only thing is, there isn't any history. In other words, a new user was created along with the new cpid. Is this normal?

Ues. Covered in detail in the FAQ and numerous threads in the forum.

It also shows my max credits per day as 375 000.. I can crunch about 1000 per day, so this must be the "signup" figure..

That should not be. Maybe another bug

Looks to me like a cpid cross pollination or something..

uhm
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Hexacom
 
BAM!ID: 538
Joined: 2006-05-21
Posts: 8
Credits: 5,130,485
World-rank: 84,740

2006-08-12 20:12:28

My stats are back fine thanks willy.

i just need to wait that my other 2 projects (wcg and BBC) align with my boincstats account i think.

Hexacom : De vroegere KMO divisie van CSS Telecom en QCOM
venox7
BAM!ID: 502
Joined: 2006-05-21
Posts: 41
Credits: 278,166,024
World-rank: 5,780

2006-08-13 06:08:21

Mine seems to pick up the correct stats now as well, although my stats history has been lost, and the max credits per day stats are incorrect.

Willy, any possibility to clear the top two entires of my max credits per day?

Btw, thanks for sorting out the bugs.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
World-rank: 4,884

2006-08-13 11:26:56


Willy, any possibility to clear the top two entires of my max credits per day?


See this thread.

Be aware it erases ALL days.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
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