Forum::BAM! Bug Report::Cannot change email address

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youronlyone: BAM!ID: 83508; Joined: 2010-03-30; Posts: 5; Credits: 37,162; World-rank: 1,032,587

2024-03-18 10:21:13

Hi,

I've been trying to update my email address since the current one is no longer valid, however, the system just keeps on putting back the old email.

BAM UID: 83508

Thank you for the assistance!

Sincerely

gridranger: BAM!ID: 221167; Joined: 2017-09-12; Posts: 3; Credits: 81,679,123; World-rank: 13,467

2025-10-18 07:31:29

Hi,

I face the same issue. I type my new email and I also fill the two password fields. It seems to be changed but in the network tab of the browser I see that I got an 500 Internal server error response.

Br,
gridranger

[BOINCstats] Willy: Forum moderator - Administrator - Developer - Tester - Translator; BAM!ID: 1; Joined: 2006-01-09; Posts: 9460; Credits: 353,172,950; World-rank: 5,053

2025-10-25 09:43:45

When the email address is changed, a confirmation email should be sent to complete the process. This email was not sent due to a bug, which prevented the change from being finalized.

The issue has been resolved, and it should work now.

Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.