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NucularLuc
BAM!ID: 220412
Joined: 2017-08-14
Posts: 10
Credits: 9,097,010,845
World-rank: 425

2023-05-22 00:44:02

I was having trouble logging into www.boincstats.com. I get the same issues when I try to add my Boincstats account to one of my Boinc installations. However, I can log into the website via www.classic.boincstats.com. I logged off and verified the issue. I am wondering if there is an issue with the changing completely over to the newer website, but this is just speculation on my part. Is https://bam.boincstats.com/ still the correct URL we need to use for BOINC?
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
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2023-05-22 08:36:53

I fixed the password issue yesterday. If you change the password on the new site then in classic you won't be able to log into the new site anymore until you recover the password.

Also yesterday I tried to attach a host to BAM! and there was no issue. https://bam.boincstats.com/ is still the correct URL.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
NucularLuc
BAM!ID: 220412
Joined: 2017-08-14
Posts: 10
Credits: 9,097,010,845
World-rank: 425

2023-05-22 17:38:01

The issue is still persisting. I changed my password while still logged into the new website, and I requested a temporary password through the new website and changed the password. I still need to log in through classic.boincstats.com. I have tried logging in on Brave, Chrome, and Firefox web browsers. Could it be because I changed my username months ago?
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
World-rank: 4,874

2023-05-23 13:12:18

You are logged in and then request a temp-password? Why not just change it directly?
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
NucularLuc
BAM!ID: 220412
Joined: 2017-08-14
Posts: 10
Credits: 9,097,010,845
World-rank: 425

2023-05-23 14:08:30
last modified: 2023-05-23 14:10:58

Sorry for not being clear, I tried two different ways. First I changed it directly, then I logged out and got a temp password to change it. This is occurring on two different computers too.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9442
Credits: 353,172,950
World-rank: 4,874

2023-05-26 09:32:39

OK, so went through it again, changed my the password of my test account a number of times (on the main account page) and I had no errors and the password was updated.

Just to be sure I updated all the queries to current best practice and for me it still works.

For the heck of it I also tested it in MS-Edge where it also worked.

If it still doesn't work for you then please share your Operating System and browser version. Als check if under F12->Console (developer options) no errors are shown.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
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