I have tried everything I can think of to get my BOINC clients to connect to the BAM account manager.

I always get the error message saying AMS is disabled for the account (the same message you get for an invalid username).

I go to disable the AMS function sin the BAM settings and the checkmark automatically comes back .. I can't disable or enable or anything.

Is my account FUBAR? help!

I have the same problem myself, getting this error on 3 of my hosts, the 4th cant even connect to BAM, newly set up...
And as you said, cant change it in bam settings, it sticks to always enabled

I just attached a host without any problem.

So. What client version are you using? Are these old or new hosts? Do you use your accountname + password or do you use the weak authenticator?

Also please post the contents of acct_mgr_request.xml and acct_mgr_reply.xml and make sure you remove authenticators and password hashes!

I get "AMS functions for this user account are disabled".

I tried with various versions, mostly the newest. All these are new hosts.

I can only use accountname+password b/c it says the password field requires at least 6 characters.

Does being behind a firewall or corporate network cause problems?

Here is what you requested:

<acct_mgr_reply>
<name>BOINCstats BAM!</name>
<signing_key>
</signing_key>
<error>AMS functions for this user account are disabled!</error>
<message>AMS functions for this user account are disabled!</message>
<message>Visit bam.boincstats.com to re-enable these functions.</message>
<message>Auto-reconnect will be disabled.</message>
<repeat_sec>0</repeat_sec>
</acct_mgr_reply>

<acct_mgr_request>
<name>DJTachyon</name>
<password_hash></password_hash>
<host_cpid></host_cpid>
<domain_name>W1007.CORP.MAROTTA.COM</domain_name>
<client_version>5.10.30</client_version>
<run_mode>auto</run_mode>
<project>
<url>http://boinc.bakerlab.org/rosetta/</url>
<project_name>rosetta@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>788616</hostid>
</project>
<project>
<url>http://lhcathome.cern.ch/lhcathome/</url>
<project_name>lhcathome</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>9669853</hostid>
</project>
<project>
<url>http://qah.uni-muenster.de/</url>
<project_name>QMC@HOME</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>95076</hostid>
</project>
<project>
<url>http://setiathome.berkeley.edu/</url>
<project_name>SETI@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>4232780</hostid>
</project>
<project>
<url>http://spin.fh-bielefeld.de/</url>
<project_name>Spinhenge@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>103730</hostid>
</project>
<project>
<url>http://www.ufluids.net/</url>
<project_name>uFluids</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>69647</hostid>
</project>
<project>
<url>http://milkyway.cs.rpi.edu/milkyway/</url>
<project_name>Milkyway@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>14050</hostid>
</project>
<global_preferences>
<source_project>http://setiathome.berkeley.edu/</source_project>
<source_scheduler>http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi</source_scheduler>
<mod_time>1199849071</mod_time>
<idle_time_to_run>9</idle_time_to_run>
<suspend_if_no_recent_input>0</suspend_if_no_recent_input>
<cpu_scheduling_period_minutes>60</cpu_scheduling_period_minutes>
<work_buf_min_days>0</work_buf_min_days>
<work_buf_additional_days>0.25</work_buf_additional_days>
<max_cpus>4</max_cpus>
<cpu_usage_limit>100</cpu_usage_limit>
<disk_interval>60</disk_interval>
<disk_max_used_gb>2</disk_max_used_gb>
<disk_max_used_pct>50</disk_max_used_pct>
<disk_min_free_gb>2</disk_min_free_gb>
<vm_max_used_pct>75</vm_max_used_pct>
<ram_max_used_busy_pct>50</ram_max_used_busy_pct>
<ram_max_used_idle_pct>90</ram_max_used_idle_pct>
<max_bytes_sec_down>3000000</max_bytes_sec_down>
<max_bytes_sec_up>500000</max_bytes_sec_up>
</global_preferences>
</acct_mgr_request>

Bralle: you do have AMS functions disabled.

DJTachyon: from what I can see in the logs you use a wrong password, but BAM! sends the wrong error message. I added some debug code, please try again and post the contents of the files again.

I just changed my password to the same thing it was before in my BAM Profile and now it seems to be working.

Thanks for the password hint.

Oh and by the way, if you turn off AMS, the form rechecks itself but it actually turned off, you have to log off and relog in to see it.

Hi,

I get the same error message when I try to attach the second host (I could attach the first host without any problem).

I checked the checkbox of AMS functions, but it's checked (I logged out and back again, but it was still checked).
I checked my username and password but both of them are correct.

I couldn't use weak authentication neither(as described here: http://boincstats.boincstats.com/bam/instruct_attach.php) because I got the same error message (password field requires at least 6 characters).

Please help me to solve this attaching problem.

Thanks,

Peter

I need more than this. Hostnames, host CPIDs. Can't guess them

My successfully attached host's data are the followings:

• Host name: Tofi-PC
  
• Host CPID: 55e6c77c40b392ac57019755ccb6c6ce
  

My second host doesn't have any host name or CPID in BAM because I cannot attach the BOINC client on that machine to the BAM.

Every computer has a host name. Please post the contents of acct_mgr_request.xml and acct_mgr_reply.xml.

Hi,

I have the same problem. Just created an account here 1,5 hours ago (on the german site) and tried to connect from BOINCManager using the URL http://bam.boincstats.com/ and my username and password.

I also tried to change my password but that did not help.

Host Name: mac-siegmar
Host CPID: b3eff0192b2158ae4459c359a7389b6c

Thanks,
Siegmar

Hello.
I am experiencing the same AMS disabled problem on new host new project subscriptions. Old host is ok.
Have tried previous suggestions to no avail.

Host xp-slave,
Boinc ver 6.2.19
cpid 050cc329e429f6f2605f5a5a4dec1c9e

<acct_mgr_reply>
<name>BOINCstats BAM!</name>
<signing_key></signing_key>
<error>AMS functions for this user account are disabled!</error>
<message>AMS functions for this user account are disabled!</message>
<message>Visit bam.boincstats.com to re-enable these functions.</message>
<message>Auto-reconnect will be disabled.</message>
<repeat_sec>0</repeat_sec>
</acct_mgr_reply>


- <acct_mgr_request>
<name>Slave_Mac</name>
<password_hash></password_hash>
<host_cpid></host_cpid>
<domain_name>xp-slave</domain_name>
<client_version>6.2.19</client_version>
<run_mode>auto</run_mode>
- <project>
<url>http://lhcathome.cern.ch/lhcathome/</url>
<project_name>lhcathome</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>9732490</hostid>
</project>
- <project>
<url>http://orbit.psi.edu/oah/</url>
<project_name>orbit@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>11199</hostid>
</project>
- <project>
<url>http://www.worldcommunitygrid.org/</url>
<project_name>World Community Grid</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key></account_key>
<hostid>712150</hostid>
</project>
- <global_preferences>
<source_project>http://bam.boincstats.com/</source_project>
<mod_time>1222769695</mod_time>
<cpu_scheduling_period_minutes>60</cpu_scheduling_period_minutes>
<idle_time_to_run>3</idle_time_to_run>
<work_buf_min_days>0.1000000</work_buf_min_days>
<work_buf_additional_days>7.0000000</work_buf_additional_days>
<max_cpus>2</max_cpus>
<cpu_usage_limit>90</cpu_usage_limit>
<disk_interval>60</disk_interval>
<disk_max_used_gb>10.0</disk_max_used_gb>
<disk_max_used_pct>50</disk_max_used_pct>
<disk_min_free_gb>1.5</disk_min_free_gb>
<vm_max_used_pct>85</vm_max_used_pct>
<ram_max_used_busy_pct>50</ram_max_used_busy_pct>
<ram_max_used_idle_pct>100</ram_max_used_idle_pct>
<max_bytes_sec_down>0</max_bytes_sec_down>
<max_bytes_sec_up>0</max_bytes_sec_up>
<start_hour>0</start_hour>
<end_hour>0</end_hour>
<net_start_hour>0</net_start_hour>
<net_end_hour>0</net_end_hour>
<run_if_user_active />
<leave_apps_in_memory />
</global_preferences>
</acct_mgr_request>

Thanks in advance,
Slave_Mac

Hi Willy,

I'm having the same problem. Two nights ago BOINCStats was down and when it came back up there was zero hosts listed for me. Eventually, they all came back about 4 hours later, but BAM detached some of the hosts. So far, I just working on one of the ones detached. My AMS is checked/enabled. This is not the first time a host had be detached from BAM. I'm not sure of how many hosts have detached because hosts aren't all in one place. I'll get all the info for each host and list them in less than hour, hopefully.

Thanks,

Bill


Edited: Only have problem this host:

<?xml version="1.0" encoding="UTF-8" ?>
- <acct_mgr_reply>
<name>BOINCstats BAM!</name>
<signing_key>1024 a37e94351f82c504850ad9e958592360253ea948b49e56fd85bb4d936adb4dfc 259ecd0b37294af37b29a2464e491f7e4b572e24d1bbe29773697a973f32d539 5b676e57937da09b885f7c291bf7b4c1c3c24e417eaaf4f8e824700afcb07b96 26ca0bbb11cb7348698cfaca65ef660365331adc3772a9fef01ae264b109f005 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000010001 .</signing_key>
<error>AMS functions for this user account are disabled!</error>
<message>AMS functions for this user account are disabled!</message>
<message>Visit bam.boincstats.com to re-enable these functions.</message>
<message>Auto-reconnect will be disabled.</message>
<repeat_sec>0</repeat_sec>
</acct_mgr_reply

- <acct_mgr_request>
<name>KAMCOBILL</name>
<host_cpid>67a3ed4c6ea2779a169007766be374b2</host_cpid>
<domain_name>BILL-PC14</domain_name>
<client_version>6.3.6</client_version>
<run_mode>always</run_mode>


I did notice host must be partially attached somehow. I have no capability of detaching from projects.

Same problem here. I updated from version 5.something to 6.something on half a dozen hosts and ever since, none of them can be attached to BAM.
I installed it on one host and then copied the BOINC directory on a USB stick which I then used to copy the BOINC program to the other hosts (that way worked just fine before). So I deleted the entire old BOINC directory and copied the new Version onto the other hosts and ever since, I can not attach any host to BAM - due to the AMS disabled message.

Edit: I noticed that my hosts at home still work fine (the ones mentioned here are at work).

Can't even edit my post above anymore... :/
Anyway, I forgot to mention: cpid 2691489109090f36e1c198c89e7dd896

Same problem here.

I tried to add some new hosts this morning - all failed. Old host's communication with bam is working fine.

Settings of AMS checked - it's enabled.

Example of failure:

<acct_mgr_request>
<name>NASDE</name>
<password_hash> DELETED</password_hash>
<host_cpid>5d8787f20ef3802ba655582a895f1cf7</host_cpid>
<domain_name>pc-104</domain_name>
<client_version>6.2.18</client_version>
<run_mode>auto</run_mode>
</acct_mgr_request>


<?xml version="1.0" encoding="UTF-8" ?>
<acct_mgr_reply>
<name>BOINCstats BAM!</name>
<signing_key>
1024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.
</signing_key>
<error>AMS functions for this user account are disabled!</error>
<message>AMS functions for this user account are disabled!</message>
<message>Visit bam.boincstats.com to re-enable these functions.</message>
<message>Auto-reconnect will be disabled.</message>
<repeat_sec>0</repeat_sec>
</acct_mgr_reply>


best...
Detlev

Please post the contents of acct_mgr_request.xml and acct_mgr_reply.xml.

@all: please try again.

Hi,

sorry, thought hostname and CPID would be enough...

Tried it again and now some other strange error appears but I can't read it because the window is too short and i can't resize it...

I think this may be an other problem...

acct_mgr_request.xml:
<acct_mgr_request>
<name>Siegmar</name>
<password_hash>REMOVED</password_hash>
<host_cpid>b3eff0192b2158ae4459c359a7389b6c</host_cpid>
<domain_name>mac-siegmar.local</domain_name>
<client_version>6.2.18</client_version>
<run_mode>never</run_mode>
<previous_host_cpid>b3eff0192b2158ae4459c359a7389b6c</previous_host_cpid>
<project>
<url>http://abcathome.com/</url>
<project_name>ABC@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>58207</hostid>
<attached_via_acct_mgr/>
</project>
<project>
<url>http://boinc.bakerlab.org/rosetta/</url>
<project_name>rosetta@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>881214</hostid>
</project>
<project>
<url>http://boinc.iaik.tugraz.at/sha1_coll_search/</url>
<project_name>SHA-1 Collision Search Graz</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>35084</hostid>
</project>
<project>
<url>http://climateprediction.net/</url>
<project_name>climateprediction.net</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>900697</hostid>
<attached_via_acct_mgr/>
</project>
<project>
<url>http://einstein.phys.uwm.edu/</url>
<project_name>Einstein@Home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>1584030</hostid>
<attached_via_acct_mgr/>
</project>
<project>
<url>http://setiathome.berkeley.edu/</url>
<project_name>SETI@home</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>4539446</hostid>
</project>
<project>
<url>http://www.worldcommunitygrid.org/</url>
<project_name>World Community Grid</project_name>
<suspended_via_gui>0</suspended_via_gui>
<account_key> REMOVED </account_key>
<hostid>688856</hostid>
</project>
<global_preferences>
<source_project>http://boinc.bakerlab.org/rosetta/</source_project>
<source_scheduler>http://boinc.bakerlab.org/rosetta_cgi/cgi</source_scheduler>
<mod_time>1219712036</mod_time>
<run_on_batteries/>
<run_if_user_active/>
<idle_time_to_run>3</idle_time_to_run>
<suspend_if_no_recent_input>0</suspend_if_no_recent_input>
<leave_apps_in_memory/>
<cpu_scheduling_period_minutes>60</cpu_scheduling_period_minutes>
<work_buf_min_days>0</work_buf_min_days>
<work_buf_additional_days>0.25</work_buf_additional_days>
<max_cpus>16</max_cpus>
<cpu_usage_limit>100</cpu_usage_limit>
<disk_interval>60</disk_interval>
<disk_max_used_gb>2</disk_max_used_gb>
<disk_max_used_pct>50</disk_max_used_pct>
<disk_min_free_gb>1</disk_min_free_gb>
<vm_max_used_pct>75</vm_max_used_pct>
<ram_max_used_busy_pct>50</ram_max_used_busy_pct>
<ram_max_used_idle_pct>90</ram_max_used_idle_pct>
<max_bytes_sec_down>0</max_bytes_sec_down>
<max_bytes_sec_up>0</max_bytes_sec_up>
</global_preferences>
<opaque>
<host_authenticator> REMOVED </host_authenticator>
</opaque>
</acct_mgr_request>

acct_mgr_reply.xml:
<?xml version="1.0" encoding="UTF-8" ?>
<acct_mgr_reply>
<name>BOINCstats BAM!</name>
<signing_key>
1024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.
</signing_key>
<repeat_sec>86400</repeat_sec>
<message>BAM! User-ID: 59683</message>
<message>BAM! Host-ID: 135966</message>
<message>This host connected 2 times to BAM!</message>
<account>
<url>http://climateprediction.net/</url>
<url_signature>
05d65d261bda6d4e16f4a2aaa6521118e80229326465e410ec717641f967e45d
ddbf48c35725beb00012f2fd02b510a49e095305e5bdbab1b1590e2a66c0fdaa
bb5d684fc5f28686f2d029028510dcc3f6d9f14b3ebdd5691267cf7fedd67d73
0df2abc9b82f6e105f65f8f4da4787a137a4a6c04db5a1ef1699e78d2285cbed
.
</url_signature>
<authenticator> REMOVED </authenticator>
</account>
<account>
<url>http://einstein.phys.uwm.edu/</url>
<url_signature>
33d6a0bf303a453907692a94a64a983c2234e927ec7db84a4118afbe587a4741
e3cea96a7aa91c5e05539e6f5dbd066373a02e15bd79a6614b6bec88f5a40c19
afbb98c27b4aedd08825a93baebb9d156c0e6d34356240941ff1e727e83ec776
e343da0bfd454a3139d3eb2b26944503154ee6883767714957b1e112ec78ccc5
.
</url_signature>
<authenticator> REMOVED </authenticator>
</account>
<account>
<url>http://abcathome.com/</url>
<url_signature>
36ce242a8ab4c95d4d4966750e713551cb87850dc8bc54bd05d8931e3be15d88
943d0b38cb29c630b6f80554bc77650ddff9fa13e409854b474c18e3250ab26e
dd3f6a3bbaad1db2e3b7edcd34e48b58241be9d10a17d5ef0ee26e03ec4afcbf
c0b84f6e9391d531a6b19c99708ff4f2a55145b3d5a4225dfb98c0910868692c
.
</url_signature>
<authenticator> REMOVED </authenticator>
</account>
<opaque>
<host_authenticator> REMOVED </host_authenticator>
</opaque>
</acct_mgr_reply>


Thanks,
Siegmar

There is no error from BAM! in there. In fact, it's looking the way is should look.

It's working for me now.
Thanks.

Past 2 days of problems to connect to BAM, today the update started.
But i get this message on all my hosts:

Rechner Projekt Datum Meldung
vmware2k --- 04.10.2008 05:15:29 Contacting account manager at http://bam.boincstats.com/
vmware2k --- 04.10.2008 05:15:31 Account manager: BAM! User-ID: 15220
vmware2k --- 04.10.2008 05:15:31 Account manager: BAM! Host-ID: 20568
vmware2k --- 04.10.2008 05:15:31 Account manager: This host connected 711 times to BAM!
vmware2k --- 04.10.2008 05:15:31 Account manager: This host is attached with a weak authenticator!
vmware2k --- 04.10.2008 05:15:31 Account manager contact succeeded
vmware2k SETI@home 04.10.2008 05:15:31 Already attached under another account
vmware2k QMC@HOME 04.10.2008 05:15:31 Already attached under another account
vmware2k Cosmology@Home 04.10.2008 05:15:31 Already attached under another account

Please no Split-CPID...

Did you retry after I posted "@all: please try again." ?

OK for me now, but needed some attempts using boincview 1.5b8:

7 computer total:

3 success on 1st attempt
3 success on 2nd attempt
1 success on 3rd attempt

failure reason "ams not enabled" ...

best....
Detlev